The Counting House

Today’s world moves quickly. Sometimes, too quickly. We have become accustomed to having the world at our fingertips and immediate satisfaction. We can order something from certain online retailers and it will arrive at our door that very same day. Behind much of what we experience is automation. There are chatbots and AI, robots for warehouses, and sometimes it is very hard to interact with a real person that actually works for the company we are interacting with.

Don’t get me wrong – automation and technology have its place and make our lives exponentially easier in many ways. But there is something to be said for human connection, an attention to detail and a passion behind the product. I know I have an immense appreciation for a small business putting their all into delivering a product or service that they believe in. Sometimes it feels like these types of small businesses are becoming few and far between. But, in a little Massachusetts town, on the corner of a small street, you will find the Counting House, filled with passionate people, counting, assembling, packing, and shipping your Zentangle orders.

What is the Counting House?

In the early years of Zentangle, Inc., packages were packed and shipped from Rick and Maria’s converted garage. At the time there were Zentangle Kits, packages of 55 White Tiles, a few Micron pens, and pencils. As Zentangle Inc. and our product line grew, a bigger space was needed.

Sometime in 2015, the contents of the garage were moved to a small stand-alone building that was part of an old mill, about a mile down the road. This building was where all the bookkeeping took place for the old mill: The Counting House. We thought the name was so fitting for us since a lot of our days are spent counting.  

Today, our Counting House is across the street from Rick and Maria’s home. It is the bottom floor of a house that used to be a general store.  

The Zentangle Crew at the Counting House are the backbone of everything we do here at Zentangle, Inc. All tiles are hand counted and packaged with love and care. Every detail is considered when creating and assembling the products and then packaging them to arrive safely to tangling hands. Whether it is a Zentangle Project Pack or a Seminar Supply Kit, we love knowing that when a package leaves us, it is going to be used to create beautiful art.

Next time you receive a Zentangle product or a reply to an email, we hope you know it is coming from our hearts to yours. Counted, sorted, packaged and handled with the utmost care.

And, if you are wondering who is responsible for all of the magic at the Counting House, you can get to know the Zentangle Crew here.